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Privacy Policy
Tantriceric Privacy Notice.
Effective Date: March 7, 2023
This Privacy Notice outlines how Tantriceric ("the Site," "we," "us," or "our") gathers, utilizes, and shares your personal data when you visit or make a purchase from https://www.tantriceric.com ("the Site"), use our services, or otherwise engage with us (collectively referred to as the "Services"). For the purposes of this Privacy Notice, "you" and "your" refer to you as a user of the Services, whether as a customer, site visitor, or any other person from whom we collect information under this Privacy Notice.
Please review this Privacy Notice diligently. By accessing and utilizing the Services, you consent to the collection, usage, and disclosure of your information as detailed in this Privacy Notice. If you disagree with the terms of this Privacy Notice, you are advised not to access or use the Services.
Amendments to This Privacy Notice
We reserve the right to modify this Privacy Notice occasionally to reflect changes in our practices or for reasons related to operational, legal, or regulatory considerations. We will publish the updated Privacy Notice on the Site, amend the "Effective Date," and take any additional steps required by applicable law.
Collection and Use of Personal Information
To deliver the Services, we gather and have gathered personal data about you from various sources over the past twelve months, as detailed below. The specific information we collect and how we use it depends on your interactions with us.
In addition to the uses mentioned below, we may utilize the information we gather about you to communicate with you, deliver the Services, comply with legal requirements, enforce applicable service terms, and to safeguard the Services, our rights, and the rights of our users or others.
Types of Personal Information We Collect
The types of personal information we collect about you vary based on your interactions with our Site and your use of our Services. When we refer to "personal information," we mean information that identifies, is related to, describes, or can be linked to you. The following outlines the categories and specific types of personal information we collect.
Information Provided Directly by You
The information you directly provide us through our Services may include:
- Basic contact details such as your name, address, phone number, and email.
- Order details such as your name, billing and shipping addresses, payment confirmation, email address, and phone number.
- Account details including your username, password, and security questions.
- Shopping details such as the products you view, add to your cart, or save to your wishlist.
- Customer support details including the information you decide to include in communications with us, for instance, when sending a message through the Services.
Certain features of the Services might require you to provide us with specific information about yourself. Choosing not to provide this information may hinder your ability to use or access these features.
Information Collected Through Cookies
We also automatically collect certain details about your interactions with the Services ("Usage Data"). For this purpose, we may employ cookies, pixels, and similar technologies ("Cookies"). Usage Data can include details about how you access and use our Site and your account, including device and browser information, network connection data, your IP address, and other related information.
Information Acquired from Third Parties
Additionally, we may receive information about you from third parties, including vendors and service providers who gather information on our behalf, such as:
- Companies that support our Site and Services, like Paypal.
- Our payment processors, who collect payment details (e.g., bank account, credit or debit card information, billing address) to process transactions necessary to fulfill your orders and deliver the products or services you have requested, as part of our contractual obligations with you.
- When you visit our Site, open or interact with emails we send, or engage with our Services or advertisements, we, or third parties working with us, may automatically gather certain information using online tracking technologies like pixels, web beacons, software developer kits, third-party libraries, and cookies.
We will treat any information received from third parties in accordance with this Privacy Notice. We are not responsible for the accuracy of the information provided by third parties nor are we accountable for third-party policies or practices. Further details are provided in the section below on Third-Party Websites and Links.
Usage of Your Personal Information
- Delivering Products and Services. We utilize your personal data to provide the Services, fulfill our contractual obligations with you, including processing payments, fulfilling orders, sending transaction-related notifications, managing and maintaining your account, coordinating shipping, facilitating returns and exchanges, and enabling you to post reviews.
- Marketing and Advertising. We employ your personal data for marketing and promotional objectives, such as sending marketing, advertising, and promotional messages via email, text, or mail, and to display advertisements for products or services. This includes using your personal data to better customize the Services and advertisements on our Site and other websites.
- Security and Fraud Prevention. We utilize your personal information to detect, investigate, or address potential fraudulent, illegal, or malicious activity. If you choose to utilize the Services and register an account, you are responsible for maintaining the security of your account credentials. We strongly advise against sharing your username, password, or other access information with anyone. If you suspect your account has been compromised, please contact us immediately.
Communicating with You. We use your personal information to offer customer support and enhance our Services. This supports our legitimate interests in being responsive to you, providing effective services, and maintaining our business relationship with you.
Cookies
Like many other websites, we employ Cookies on our Site. For detailed information regarding the Cookies we use related to our store's operation on Shopify, please visit https://www.shopify.com/legal/cookies. We utilize Cookies to enhance and operate our Site and Services (including remembering your preferences and actions), to conduct analytics, and better understand user interactions with the Services, which is in our legitimate interest to administer, improve, and optimize the Services. We may also allow third parties and service providers to place Cookies on our Site to better tailor the services, products, and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can modify your browser settings to remove or reject Cookies. Keep in mind that removing or blocking Cookies may negatively affect your user experience and might prevent some of the Services, including certain features and general functionality, from working correctly or being available. Furthermore, blocking Cookies may not completely stop how we share information with third parties such as our advertising partners.
Disclosure of Personal Information
Under certain circumstances, we may share your personal information with third parties for legitimate purposes as outlined in this Privacy Notice, including:
- Vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
- Business and marketing partners, including Shopify, to provide services and advertise to you. Our business and marketing partners will use your information according to their own privacy notices.
- When you direct or consent to our sharing of certain information with third parties, such as to ship products or through your use of social media widgets or login integrations.
- With our affiliates or within our corporate group, in our legitimate interests to operate a successful business.
- In the event of a business transaction such as a merger or bankruptcy, to comply with legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
In the past 12 months, we have disclosed the following categories of personal and sensitive personal information (denoted by *) for the purposes outlined above in "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information":
Categories:
- Identifiers such as basic contact details and certain order and account information
- Commercial information such as order details, shopping details, and customer support information
- Internet or other similar network activity, such as Usage Data
Categories of Recipients:
- Vendors and third parties who perform services on our behalf
- Business and marketing partners
- Affiliates
We do not use or disclose sensitive personal information for purposes of inferring characteristics about you.
User Generated Content
The Services may allow you to post product reviews and other user-generated content. If you choose to submit user-generated content to any public area of the Services, this content will be public and accessible to anyone.
We do not control who will have access to the information you choose to make publicly available, and we cannot ensure that parties who access such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make public, nor for the accuracy, use, or misuse of any information that you disclose or receive from third parties.
Third-Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators except as disclosed on the Services.
Children's Data
The Services are not designed for use by children, and we do not intentionally collect personal information from children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details provided below to request that it be deleted.
As of the Effective Date of this Privacy Notice, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.
Security and Retention of Your Information
Please be aware that no security measures are perfect or impervious, and we cannot guarantee "perfect security." Additionally, any information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.
The duration for which we retain your personal information varies based on several factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes, or enforce other applicable contracts and policies.
Your Rights and Choices
Depending on where you reside, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute and may apply only in certain circumstances. In some cases, we may decline your request as permitted by law.
- Right to Access/Know. You have the right to request access to the personal information we hold about you, including details about how we use and share your information.
- Right to Delete. You have the right to request that we delete personal information we maintain about you.
- Right to Correct. You have the right to request that we correct inaccurate personal information we maintain about you.
- Right of Portability. You have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, under certain conditions and with certain exceptions.
- Right to Opt out of Sale or Sharing or Targeted Advertising. You have the right to direct us not to "sell" or "share" your personal information or to opt out of the processing of your personal information for "targeted advertising," as defined in applicable privacy laws. If you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on your location, we will automatically treat this as a request to opt-out of the "sale" or "sharing" of information for the device and browser you use to visit the Site.
- Right to Limit and/or Opt out of Use and Disclosure of Sensitive Personal Information. You have the right to direct us to limit our use and/or disclosure of sensitive personal information to only what is necessary to perform the Services or provide the goods reasonably expected by an average individual.
- Restriction of Processing. You have the right to request that we stop or restrict our processing of your personal information.
- Withdrawal of Consent. Where we rely on consent to process your personal information, you have the right to withdraw this consent at any time.
- Appeal. You have the right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
- Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders you have made.
You may exercise any of these rights as indicated on our Site or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to your request. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.
International Users
Please note that we may transfer, store, and process your personal information outside the country you live in, including the United States. Your personal information is also processed by staff and third-party service providers and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as applicable, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Contact
Should you have any questions about our privacy practices or this Privacy Notice, or if you would like to exercise any of the rights available to you, email us at tantric.eric@gmail.com or contact us at Calle principal Centro Cabarete #18, Cabarete, puerto plata, 57000, Dominican Republic.
For the purposes of applicable data protection laws, we are the data controller of your personal information.
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